How to Pick a Jefferson City Restoration Team

Finding the right Jefferson City restoration team will make all the difference in your building restoration. Local contractors are desirable for projects for a variety of reasons, but even if you limit your search just to the Jefferson City area you’re still left with a few companies to pick from. Here is how to choose the best Jefferson City restoration team to work on your home or business.

Ask for references

Every company needs a first customer, but that doesn’t mean it has to be you! Ask for references from every restoration team you consider. If they have testimonials on their website, that’s a good sign, but asking for references is even better. Once you have the references, actually follow up with them. Write out a handful of simple questions about their experience working with the company and give their references a call. Taking an hour out of your day could save you lots of time down the road.

Ask about insurance

Every good Jefferson City restoration team has insurance. They’re protected, their employees are protected, and most importantly you’re protected. If a contractor is injured on your property and the company isn’t insured, you could be looking at a legal nightmare. Worker’s compensation is the minimum your restoration company should offer their workers. That lets you off the hook. Obviously, no contractor wants anyone to get hurt on the job. It’s just too easy for it to happen anyway.

Evaluate customer service

Don’t give your restoration team a pass on anything you wouldn’t like from any other business. Evaluate their customer service. Are they polite? Do they return calls promptly (and when they said they would)? Do they answer your questions directly, or beat around the bush? If their customer service is shoddy you shouldn’t trust their work to be much better.

Compare estimates

When you’re comparing estimates, don’t just look at the price tag. The cheapest offer may not actually be the best value. See what each company includes in their estimate. It’s better to pay a little more money to get much more services than to pick a less equipped restoration company. Water damage and storm damage can quickly grow. You need a Jefferson City restoration team that will get your building back in tip-top shape before the next storm blows in. The bare minimum may not be enough.

Willingness to work with your insurance company

Ask any restoration company you’re considering whether or not they’ve ever worked with your insurance company before. Insurance claims will make your restoration much easier, but many companies need specific documentation. Is the team familiar with your provider? Would they be willing to either fill in paperwork themselves, or meet with you to fill it in together? From a realistic perspective, most restoration jobs could not be completed without an insurance claim footing all or part of the bill. How easy are they willing to make your life, and theirs?
When picking a Jefferson City restoration team, don’t just pick the cheapest option. Look for value. Look for help handling your insurance claim, and a willingness to provide references. Lastly, if you wouldn’t put up with poor customer service at the grocery store, you shouldn’t put up with it when restoring your home.