Frozen Pipe Damage

The most common form of property damage in the winter is due to frozen pipes. Frozen water causes pipes to expand, which can lead to cracks and bursting. This can cause unwanted water flowing within your property in large volumes. Don’t put yourself through the stress of dealing with unwanted water damage.

Kelley Klean is a full-service restoration company with experience restoring properties from water damage caused by frozen pipes. From handling the water mitigation to making any needed repairs, we got you covered from start to finish.

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Trust Kelley Klean Get The Job Done Right

Every water damage situation is different, and when you choose an experienced restoration contractor you can be sure the situation will be handled properly and as quickly as possible.

A Team You Can Rely On

If you have experienced water damage from a frozen pipe, give Kelley Klean a call. We are available 24 hours a day for emergencies and have the capacity to respond quickly and perform the proper procedures to mitigate standing water in your property.

Established in 1986, we understand the sense of urgency to arrive quickly, provide a competitive quote and start the mitigation process in a timely manner. Let us help you clean up the mess and return your property back to normal.

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WHAT PEOPLE ARE SAYING ABOUT US

Had significant water damage in the basement; Kelley Klean was speedy to come assess the problem, and professional about seeing the project through to completion. I would definitely call them again if we have another major problem.

Ethan Vizitei

Very professional and quick to respond on a Saturday morning after a very unfortunate flood in our basement. They couldn’t have been better to deal with. Very nice people!

Lori Caton

Kelley Klean did a fantastic job with our flooded basement! They were professional, friendly and detailed. We really appreciate all the people that assisted us during a very challenging time. We highly recommend them!

Courtney

We noticed on a Sunday evening we had water in the basement of our finished areas. After finding the problem, my husband made a call to get someone out. Within an hour of the phone call, Kelley Klean was on the job and started the clean up and drying out process. Dennis, the owner, came out that evening and reassured us that his crew could take care of the job. I would highly recommend their services to anyone. You could tell by the way they took care of their own equipment that they cared about the quality of the service performed. Thank you for handling this for us on a Sunday night.

Chris and Lametria Sullivan

During the February freeze, our sprinkler system pipes froze, spewing water all over several areas. Kelley Klean carefully evaluated the carpet to see if it could be restored or should be replaced. They then carefully removed baseboards to check for water damage and all sheetrock. After removing the water, they used commercial fans and dehumidifiers, moving them throughout the space as needed. Finally, they submitted an insurance approved invoice that carefully listed all services. We appreciate their professionalism and dedication to quality customer service! Very highly recommend!

Anne Moore

Fix Damage From Frozen Pipes in Three Steps

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How To Prevent Frozen Pipes

If you want to protect your pipes from being frozen in the winter months, there are many ways to do it. Here are some important action steps to take:

Insulate Your Pipes

In Central Missouri, we can experience very harsh winters. Most of our homes have insulated pipes, but areas that are commonly forgotten are the garage and sprinkler systems. Pipes that are directly exposed to the outside weather are especially vulnerable to freezing when the weather drops below 32 degrees. When you insulate your pipes, it creates a barrier between the cold weather that can prevent pipes from freezing when the temperatures drop.

For commercial buildings, a failed sprinkler system not only causes direct damage, but can also destroy inventory, result in building closure, and cause hours of lost productivity. The cost to insulate your pipes is minimal compared to the cost of mitigation if a frozen sprinkler head causes the water line to crack.

Maintain Indoor Temperatures

It is quite common to turn down the thermostat when we leave the property. However, harsh winter nights can put your pipes at risk of freezing if the indoor temperatures go below 55 degrees. Always keep the heat turned on to avoid freezing temperatures.

Keep Water Running

Another easy way to protect your pipes from freezing is to maintain a trickle of water flowing from the tap, especially during harsh, cold weather. You may feel that it will lead to higher water bills, but we have observed that the cost is minimal, and will be much less than the cost of repairing the damaged frozen pipes.

Keep Garage Doors Closed

The garage is a common area of the home where uninsulated pipes are often found, which increases the risk of your pipes freezing. Keep the garage doors closed and the tap running a bit in severely cold weather to prevent the pipes from freezing. When you keep the garage door closed, it allows any heat that is emitting from the adjacent structure to maintain a slightly higher temperature than if the door was kept open. Even though the heat rise is minimal, it could be enough to prevent any pipes from freezing.

Our Water Damage Restoration Process

1. On-site Arrival

Our technicians are on-call 24/7 and will arrive fast with the right equipment.

2. Assess the Damage

As soon as our technicians arrive at the site, they will assess the damage. Our technicians will classify the type of damage as Category 1, Category 2 or Category 3. We will then determine the drying plan to meet the severity of the situation.

At Kelley Klean, we equip our technicians with the right tools to identify even the water that has migrated beyond what is obvious to the naked eye. We closely and carefully follow the path of water flow and try to identify the actual damage due to water ingress. We also assess the secondary damage to the property due to water leakage.

3. Establish A Drying Plan

After we evaluate the unique needs of your property, we will develop a customized restoration plan. Furthermore, we’ll loop you in throughout the entire process so you never have to wonder about the status of your property.

4. Remove Standing Water

Next, we start removing the standing water. During this stage, we use the most modern techniques and tools to remove almost 99% of the water from the site. The step will prepare the affected areas for drying equipment such as air movers and dehumidifiers.

5. Dry the Affected Areas

Once the standing water gets removed, the next stage is the drying process. For this, we use equipment as dehumidifiers, air blowers, and air filtration devices.

The work is planned such that the dehumidifiers get placed in the center of the affected area, and the air movers are placed equally at every 10-16 feet around the perimeter of the location. We ensure that our equipment placement will create an optimal drying environment in order to speed up the restoration process.

6. Track Moisture Readings

As the drying process continues, we take regular moisture readings each day. These readings indicate the effectiveness of the drying process and enable us to take corrective actions if the situation demands. We also provide these readings to your insurance company for documentation for your insurance claim.

As the affected areas dry, we will slowly take equipment out until drying is complete. Depending on the severity of the project this could take as little as three days.

7. Restore the Affected Areas

It is always our priority to mobilize quickly and try to save as much of the building content and materials as possible. If items or materials are damaged beyond repair or contaminated with sewage, those materials will need to be removed and replaced. We’ll take care of any repairs necessary to return your property back to its pre-loss condition.

8. Sign-off of Work

Upon completion of the job, we will ask for your signature to sign off that our work was done to your satisfaction. This ensures that you’re happy with the work, and we do not leave until every element of the restoration process is addressed.

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